Welcome to Travelwise Tours (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using our website or services, you consent to the terms outlined in this Privacy Policy. Please take the time to review this policy to understand how we handle your personal information.
Should you have any questions or concerns about our Terms of Use, please contact us at enquiry@travelwisetours.in.
Information We Collect:
Personal Information:
When you use our services, we may collect personal information such as your name, contact details, email address, and payment information. We may also request additional information necessary for providing travel-related services.
Usage Information:
We gather information about how you interact with our website, including pages visited, the duration of your visit, and browsing patterns. This data helps us improve our services and enhance your overall experience.
Device Information:
We collect information about the device you use to access our website, including IP address, browser type, operating system, and device identifiers. This information helps us optimize our platform for various devices.
How We Use Your Information:
Cookies:
When you visit our website, we may use cookies to enhance your experience. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when you leave another comment, and they will last for one year.
Additionally, if you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser, indicating the post ID of the article you just edited. This cookie includes no personal data and expires after 1 day.
By using our website, you consent to the use of cookies as described above.
Media:
If you choose to upload images to the Travelwise Tours website, please be mindful of embedded location data (EXIF GPS) in these images. We recommend avoiding the upload of images with such embedded information. Visitors to the website can potentially download and extract location data from these images. As a precaution, ensure that the images you upload do not contain sensitive location information.
For further details on how we manage and protect your data, kindly review our comprehensive Privacy Policy.
Comments:
When visitors choose to leave comments on the Travelwise Tours site, we automatically collect the data provided in the comments form, along with the visitor’s IP address and browser user agent string. This information is gathered to assist in spam detection and ensure the security of our platform.
For further insights into how we handle and safeguard your data, please refer to our comprehensive Privacy Policy.
Embedded Content from Other Websites:
Articles featured on the Travelwise Tours site may incorporate embedded content such as videos, images, articles, and more. Embedded content from external websites operates in the same manner as if the visitor were to visit the respective external website directly.
It’s essential to be aware that these external websites may gather data about you, employ cookies, embed supplementary third-party tracking tools, and observe your engagement with the embedded content. This monitoring includes tracking your interactions, particularly if you possess an account and are logged into the respective external website.
Who We Share Your Data With:
In the event that you initiate a password reset, please be informed that your IP address will be incorporated into the reset email for identification and security purposes. This measure ensures the protection of your account and helps to maintain the security of your personal information.
How Long We Retain Your Data:
Should you choose to leave a comment, please note that the comment along with its metadata will be retained indefinitely. This retention is implemented to facilitate the automatic recognition and approval of any subsequent comments, ensuring a seamless and efficient moderation process.
Your Rights Over Your Data:
As a valued user of our site, you possess certain rights over your personal data. If you maintain an account with us or have left comments, you are entitled to request an exported file containing the personal data we have on record for you. This file will encompass any information you have shared with us.
Furthermore, you have the right to request the deletion of any personal data we have retained about you. It’s essential to note that this provision excludes any data that we are obligated to retain for administrative, legal, or security purposes.
Data Transmission Details:
To ensure the integrity and security of our platform, visitor comments undergo scrutiny through an automated spam detection service. This service helps us maintain a safe and enjoyable environment for all users.
Service Provision:
We use your personal information to deliver the requested travel services, process bookings, and communicate with you about your itinerary.
Personalization:
To enhance your experience, we may use your information to personalize our services, recommend tailored travel options, and provide relevant content.
Communication:
We may use your contact details to send important updates, promotional offers, and newsletters. You can opt-out of these communications at any time.
Analytics:
We analyze user behavior and preferences to improve our website, services, and marketing strategies. This data is aggregated and anonymized.
Legal Compliance:
We may process your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
Information Sharing:
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners and service providers involved in delivering the requested travel services.
Security Measures:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Your Choices:
You can review and update your personal information by logging into your account. You have the right to opt-out of promotional communications.
Changes to Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices. We encourage you to review the policy periodically.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at enquiry@travelwisetours.in. These policies are subject to change, and clients are advised to review them periodically. This Privacy Policy was last updated on 11 March 2024.
Grievances:
Please feel free to contact our Grievance Officer for any assistance or clarification regarding your concerns. We strive to provide a satisfactory resolution to ensure your experience with Travelwise is positive and hassle-free.
Grievance Officer: Tejashri Simha
Email: tejashri@travelwisetours.in
Phone: +91 73532 77722
